Privacy Policy

Last updated: 9 November 2026

This Privacy Policy explains how Eduzek ("Eduzek", "we", "us") collects, uses, shares and protects personal information when you visit www.eduzek.com, send us an enquiry, ask for a demo or syllabus, or otherwise deal with us. We handle personal data in line with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Who we are

Eduzek provides live, instructor-led online IT training and certification guidance, including corporate and 1:1 training. For anything about your personal data, contact us at training@eduzek.com or +91 7207950202.

2. Information we collect

Information you give us

Enquiry and callback forms (course pages, the Contact page, the "get in touch" popup, landing pages and syllabus or curriculum downloads): your name, phone number, email address, the course you are interested in, and any message or requirement you write.
Landing-page forms may also ask for your job role, experience level, how you heard about us, and your learning objective.
Corporate or 1:1 training requests: the details you provide about your team, goals and schedule.
Your consent record: when a form asks you to tick a box agreeing to be contacted, we keep a record that you did, with the date and the form it came from.

Information collected automatically

Technical data such as your IP address, browser and device type, pages viewed, the time of your visit, and the page or advertisement that brought you to us (including campaign tags such as utm_source).
Cookie and similar identifiers, described in section 4.

We do not collect payment-card or bank details through this website.

3. How we use your information

To reply to your enquiry and to call, email or message you about the course, demo, syllabus, batch timings or training you asked about.
To schedule and deliver training, and to send information you request.
To understand how visitors use the site, fix problems, and measure whether our advertising and content are useful.
To keep the website secure and to prevent spam and misuse.
To meet legal obligations and to establish, exercise or defend legal claims.

We process your information because you gave it to us and agreed to be contacted (by submitting a form or ticking the consent box), or because it is needed to respond to a request you made. We will only contact you about our training services unless you ask us for something else.

4. Cookies and similar technologies

A cookie is a small file stored on your device. We also use your browser's local storage, which works in a similar way.

Type	What it does	Provider
Essential	Protects our forms from misuse (anti-forgery cookie) and keeps staff signed in to the admin area.	Eduzek
Site preference	The "get in touch" popup remembers in your browser that you have seen it, or submitted it, so it does not keep reappearing (it does not reappear for a short period after you have seen or closed it, or for 30 days after you submit it).	Eduzek (browser storage)
Analytics	Counts visits and shows which pages are used (cookies such as `_ga` and `_ga_*`).	Google Analytics
Advertising	Measures conversions from Google Ads and may show our ads to people who visited the site (for example `_gcl_au`).	Google Ads
Security and performance	Helps deliver pages quickly and protects against attacks and bots.	Cloudflare

You can block or delete cookies in your browser settings; some parts of the site may then work less smoothly. You can manage Google's advertising settings at adssettings.google.com and opt out of Google Analytics with the browser add-on.

5. Who we share information with

We do not sell your personal information. We share it only with service providers who help us run the website and our business, and only as needed:

Microsoft (Microsoft 365 / Outlook), which delivers the notification emails we receive when you submit a form.
Cloudflare, which delivers and protects the website.
Google, for analytics and advertising measurement.
Our web hosting and database providers, which store the website and the enquiries you send.
Our trainers and team members, who see your details only to respond to your request.

We may also disclose information when the law requires it, or to protect our rights, users or the public.

6. Transfers outside India

Some of the providers above may process information on servers outside India. We choose reputable providers and expect them to protect information appropriately.

7. How long we keep it

We keep enquiry details for as long as needed to respond and follow up, generally no longer than 24 months after our last contact with you, and then delete or anonymise them unless the law requires us to keep them longer. If you ask us to delete your information sooner, we will, subject to any legal requirement to retain it. Analytics and advertising data are kept according to Google's own retention settings.

8. How we protect it

The website is served over HTTPS, access to enquiry data is limited to authorised staff using password-protected accounts, and we limit what is stored. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and will act on any breach as the law requires.

9. Your rights

Under Indian data protection law you can ask us to:

tell you what personal data of yours we hold and how we use it;
correct, complete or update it;
erase it;
withdraw your consent at any time (this is as easy as giving it, and does not affect what we did before you withdrew); and
address a grievance about how we handle your data. You may also nominate another person to exercise these rights for you if you die or become unable to do so.

To use any of these rights, or to stop calls and emails, write to training@eduzek.com with the subject "Privacy request" and the name and phone number or email you used. We aim to reply within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

10. Children

Our training is meant for adults. We do not knowingly collect personal information from anyone under 18 without a parent or guardian's consent. If you believe a child has sent us information, please tell us and we will delete it.

11. Links to other sites

The website links to other sites such as our social media pages and YouTube channel. Those sites have their own privacy practices, and we are not responsible for them.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed, and the latest version is always on this page.

13. Contact and grievances

Questions, requests or complaints about your personal data can be sent to our Grievance Officer at training@eduzek.com, or by phone on +91 7207950202. See also our Terms of Use.